How can we help?

What is iD app by iCard?
Why do I need to verify my identity?
How can I verify my identity?
What ID documents are accepted?
How can I get a code to start the identification?
I didn’t receive a code. What should I do?
Why isn’t my code working?
How can I ensure that my identity verification will be accepted?
What should I do after I’ve completed the identification?
My identification was not successful. What should I do?
How long does it take to review my identification?

What ID documents are accepted?

For identification purposes, we only accept government-issued ID documents, depending on the issuing country. You can check the full list of accepted documents here.

 

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How can I verify my identity?

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